How will I know what product you will be sending me?
Each month we choose a product specifically for your Infinity Box that we have proven and know you will truly love.
When will I receive my first Candle?
Your first candle will ship immediately, and subsequent candles will ship on the same day of following months. If you order on the 31st of a month, this will adjust to the 30th of future months.
Can I adjust shipments if I need to?
Yes! You can always change your scent, frequency, quantity, pause, or skip deliveries. We'll send you an email a few days before its shipment to check your preferences.
How do I gift a subscription?
Simply purchase a subscription and put the recipients shipping address instead of yours. If you put their email address too, they'll receive shipping notices too. You can contact us to cancel at any time.
Can I cancel at any time?
You can un-join at any time. The subscription discount requires at least two shipments. If you cancel after just one shipment, no problem. In that case, we’ll simply charge you back the shipping discount. On your second order you will receive a surprise!