April 29, 2020: COVID-19 Update

The safety and well-being of our employees and customers is extremely important to us. Due to COVID-19, we are taking extra precautions to make sure that all of our products are manufactured and shipped safely and we are mitigating the spread of COVID-19.

Our employees are following social distancing guidelines and wearing masks. If anyone is feeling ill, we are asking them to stay at home.

Our customer service is available and can be reached at hello@foreverwickcandle.com

As of now, we are currently experiencing shipping delays. However, we are doing everything we can to deliver orders on time.

We are closely following the situation to further understand recommendations by the WHO, CDC and State of Illinois.

Please check back to this page for further updates.

May 11, 2020: COVID-19 Update

As of now, ForverWick's shipping operations were paused as a precautionary act to cooperate with local government inspection regulations (which are delayed) and we will start shipping again on May 15th. We apologize for the inconvenience and will get your order shipped ASAP. 

May 27, 2020: COVID-19 Update

Due to an overwhelming demand for our product, our most recent facility could not keep up with the orders! While this is a great problem to have and we feel blessed that so many of you love our products, we decided the best course of action was to take advantage of an open facility in Austin, TX. We are now fully operational with twice the amount of space in Austin!  This has been an extreme amount of work for everyone involved and we thank our employees for their hard work and our customers for your continued patience during the move!

June 27, 2020: COVID-19 Update

We are experiencing slight shipping delays but are working to get your orders out as soon as possible.

 

June 6, 2020: COVID-19 Update

On July 2, Governor Greg Abbott issued an Executive Order requiring all Texans to wear a face covering over the nose and mouth in public spaces in counties with 20 or more positive COVID-19 cases, with few exceptions. The Governor also issued a proclamation giving mayors and county judges the ability to impose restrictions on some outdoor gatherings of over 10 people, and making it mandatory that, with certain exceptions, people cannot be in groups larger than ten and must maintain six feet of social distancing from others.

 

December 6, 2020: COVID-19 Update

As you may have seen in the news, these are unprecedented times. Postal carriers are experiencing major delays and shipping restrictions. Christmas is very different this year.

We are currently experiencing extreme shipping delays. Our incoming raw materials have been delayed across the board due to the industry overload. We are working as fast as possible but safety is our number 1 priority as well. 

We like to say “Santa needs to social distance” but so do our family members. We have moved to 3 shifts in our facility to make sure everyone is safe and to keep up with the demand as well as the constant shipping delays. We want you to know that we are doing everything in our power to fulfill orders as fast and safe as humanly possible.

We are working as hard as we can but 2020 is a different year. Please bear with us as we do all we can to get your order to you as soon as possible.

Happy Holidays!

The ForeverWick Family

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